EastEnd Maintenance GDPR Statement

Purpose:

Eastend Maintenance is committed to protecting the personal data we collect and process in accordance with the General Data Protection Regulation (GDPR). This statement outlines our approach to data protection and our responsibilities towards your personal data.

Personal Data Collected:

Eastend Maintenance collects and processes personal data for the following purposes:

• Providing maintenance and service agreements

• Managing customer relationships and communication

• Compliance with regulatory requirements

We may collect the following types of personal data:

• Name and contact details (address, email, phone number)

• Business information (company name, industry, etc.)

• Service and maintenance records

Data Processing:

Eastend Maintenance processes personal data in accordance with the following principles:

• Lawfulness: We only process personal data where it is necessary for a legitimate purpose or where we have obtained your explicit consent.

• Transparency: We provide clear information about how we use your personal data and who we share it with.

• Purpose limitation: We only use your personal data for the purposes specified above.

• Data minimization: We only collect and process the minimum amount of personal data necessary for the purposes specified above.

• Accuracy: We take reasonable steps to ensure that your personal data is accurate and up-to-date.

• Storage limitation: We store your personal data securely and only for as long as necessary for the purposes specified above.

Data Sharing:

Eastend Maintenance may share your personal data with third-party service providers, such as IT suppliers or contractors, where necessary for the provision of our services. We require these third-party service providers to respect the confidentiality and security of your personal data.

Your Rights:

Under the GDPR, you have the following rights regarding your personal data:

• Right to access: You have the right to request a copy of your personal data held by Eastend Maintenance.

• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data.

• Right to erasure: You have the right to request erasure of your personal data in certain circumstances (e.g. where it is no longer necessary for our purposes).

• Right to restriction: You have the right to request restriction of processing of your personal data in certain circumstances (e.g. where you contest its accuracy).

• Right to object: You have the right to object to processing of your personal data in certain circumstances (e.g. where it is based on legitimate interests).

If you wish to exercise any of these rights, please contact us at info@eastendmaintenance.co.uk

Changes to this Statement:

We reserve the right to update this GDPR statement at any time. We will notify you of any changes via email or other means as required by law.